iekos services

Business Surgery Session
Transformation Programme
Business Process Mapping
Business Gap Analysis
Active Business Partner

Understanding the services you might need from a business consultant is by no means easy. Many of the business owners that I work with will start with knowing there is a problem but the often the feeling is usually quite generic at this stage….

  • “I need more time to get on top of things”
  • “I just cant seem to grow the business”
  • “I don’t know what I am doing wrong, I take two steps forward and then 1 back”
  • “I am exhausted but there is just so much to do all the time”
  • “I am struggling to get my business to the next level”
  • “I don’t even know if I want to do this anymore”

These are all common problems for small business owners, but the source of these problems will differ from business to business and getting to the bottom of this is the first step to realising where you need help.

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For example let’s look at “I need more time to get on top of things”… Why this problem exists in your business could be one of many things:-

  • Are you working elsewhere to help with your finances, but it means you not able to put the time in to your business to get things done?
  • Are you spending too much you time managing your team?
  • Are you customers taking up more time than you envisaged?
  • Are you struggling to juggle your home life and your work life?
  • You are not making enough money in order to be able to justify spending more time on your business?
  • You are just fire fighting each day to keep the business alive.

I have heard all these problems before, some of them I have even had myself, and sometimes these problems can feel so big that you are not sure that they are solvable.

I promise you with the right support, we can work through these challenges and find a way to move forward that works for you and your business.

Without the right business support and planning you can soon find yourself in unfamiliar and uncomfortable situations, but this is not because the business concept is wrong or that you are not capable of being a business owner, but it can be down to the fact that the unknown of running a business has become overwhelming and when trying to solve all the problems yourself the all-consuming nature can simply be too much.

Now let’s be honest here just, because you find the right consultant to work with, it doesn’t mean that your business will change overnight and start running itself…. No, you need to accept that running a business is one of the hardest things you’ll ever do but when it’s done right it is also one of the most rewarding. When I set up my first business in 2008, I didn’t comprehend everything that I would need to do and of course there were times when I questioned my decision, but with hard work and the right support I am here today working as the Chief Executive in my first business, a Flexible Partner for three SME’s and as a Consultant for many business owners throughout the UK, and yes without question I would do it all over again.

If you are struggling, I can help. Whether it is a one-off challenge or set up support, a strategic plan or long term improvement and implementation. My services are designed to help you achieve your goals!

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Are you stuck?

Does it feel like you are rowing against the tide and no matter what you do you can’t seem to grow your business? Are you keen to grow but you don’t know what to do? My business surgery can is a one-off call where I can work with you and guide you on the actions to take to get you moving forward again.

Is there a bottleneck in your business?

Inefficient or inadequate ways of doing things cost you time and money. You may know that you need to change but bottlenecks, time constraints, little support and a lack of understanding can make it very difficult to create or improve processes in your business. If you ignore this problem the situation is going to get worse and could, in the long run, cost you customers. Process mapping helps to organise your workflow and provide a streamlined approach that everyone can get on board with.

Is your plan to grow your business?

Have you worked out what that growth looks like? Is your business strong enough to cope with growth in its current state? Most businesses want to grow one way or another but in order for that to happen successfully you have to be organised and create a plan, consider your business, your team, the marketplace and potential future changes. Both you and your business need to be strong enough to cope with the growth. Hayley provides business support based on experience and can help you review your current business and design a plan for successful, sustainable growth.

Are the problems getting worse?

Have you noticed that as your business has grown so have the problems? Are you finding it difficult to keep you head above water and even though you are putting in extra hours more problems seem to be arising? You might not know what the problems are but it is important that you get to the bottom of them sooner rather than later as they will only get worse. A detailed gap analysis will help you to drill down into the detail of business and unearth the holes in your business that are causing the problems

Do you need to make a change?

Do you need to make changes in your business? You could be diversifying your service offering or having change forced upon you by legislation, economic circumstances or the marketplace. The appetite for change is there but knowhow and business support can be the challenge. If this sounds like you then you could benefit from our Business Transformation Programme.

“The business had grown rapidly over the last few years but the process weren’t in place to support it, having the support to analyse our current procedures and looking at how we could change has really improved our structure and our overall growth has continued in a much more manageable way.” 

“Working with Hayley has been the game changer for us, we knew we needed to change in order to move forward we just didn’t know how. Having a structured approach to this has really helped get a plan in place that is realistic to follow” 

“We just needed some advice to get on top of our employment issues, not having inhouse HR personnel made it really difficult for us to understand our obligations and what we needed to do. With very little disruption, Iekos helped us to understand the process and got buy in from our team too, thank you”. Gavin Manager

One to one sessions to help with the design and plan for implementation of new internal operational processes to ensure continuity and consistent quality of service and product.

Also, the implementation of full HR policies and procedures to aid and minimise HR issues.

“We had grown successfully over the last 5 years, but we hadn’t adapted what we were doing in order to stay on top of things. We were overwhelmed with the amount of work but just employing more people wasn’t helping. iekos helped us to change how we do things to make the business more streamlined and ultimately gave us a better focus”. Partner

Street Food Chef, Street Food Chef
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