ABOUT US2024-02-20T19:56:18+00:00
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Business Made Simple

16 Years Experience

in Business.

Being in business never get easier you just get better at it

I have been where you are now, I have experienced the same pain and frustrations you are currently.

About iekos


My Story.

I’m Hayley Koseoglu. My surname is Turkish… most people just call me Hayley K.

Born in Devon, I was raised in an ex-mining village in Derbyshire. I’m married and have two children.

I found my entrepreneurial spirit at a young age. People say that my business achievements are huge and yes, I have experienced a lot but, do you know what, it’s been hard work and not plain sailing.

One of my strengths has always been knowing what I want. I’ve tried to always stay focussed on my goals and that approach to life has paid off.

It’s paid off to the point that I can now help other business owners reach their goals too.

All that being said, you need to know, I’m still the down to earth person I always was. A spade is a spade.

You can tell me anything, I won’t be shocked.

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My first business…

Hard work pays off….I set up my first business, Crystal Clean Service back in December 2007 when I was 18, working from my bedroom. Within 6 months the business went limited due to turnover and I was recruiting the first members of my team. 15 years on I now sit on the Board of Directors, advising on strategy and growth.

With over 100 members of staff, Crystal Clean is one of the leading commercial cleaning companies in South Yorkshire and continues to expand.

Sometimes I pinch myself, still to this day, about how successful the company is.

But it was not a straightforward journey.

I went through The Juggle Struggle in years two and three – not that I realised that until year four (with 11 employees)!

I tried to work with a coach, but soon realised I had more experience running a business than he did.

My initial accountant/business advisor only saw a young girl and was so patronising I just couldn’t work with them.

Day by day, week by week, I figured out what worked, how to strengthen the business, and how to scale.

Gradually, as things improved, I was needed less and less. I stepped out of the business fully to sit on the Board in 2019.

I have to admit, I enjoy my strategic role with the company now probably more than I did when I was working in the business day in, day out. And that’s down to my own professional growth, development, and experience.

How my business started…

But, what next?

Out of nowhere… My first consultancy client

Eight years or so ago, I was asked by a recruitment company to help them. They were struggling to move forward.

I used my experience to set up systems and processes across all of their teams and departments which resulted in a huge, positive impact on both their productivity and profitability.

To be honest I was shocked at how easily I could see exactly what another company needed to do to improve and make them successful. It came naturally.

The transformation they saw after following my advice was amazing.I got the excitement and fire in my belly that I had when I was building Crystal Clean… consulting was where I was meant to be!

In 2017 I began working with numerous companies within the Sheffield City Region as a consultant. My highlighted passion for helping businesses grow and overcome obstacles became my focus and iekos came into existence.

I make no bones about the fact I am a consultant.

I am not going to coach my clients, telling them that the answers are already within them! I know what works and what doesn’t. I know that every business is different and generic advice is rarely appropriate.

I also know that YOU are unique and so the way you wish to run and develop your business will also be different to the next.

You see I have experienced all the highs and lows of being a business owner in multiple businesses.

I understand how your business changes and develops, as you yourself do, over time.

How your business operates, and your personal outlook, will be very different in your start-up phase to how it is 6 years in!

I get it. I have a knack of understanding business owners’ visions, goals, and approaches to their companies and so I can provide valuable advice that will make a difference almost immediately…….I know I can help you.

Frequently asked questions

You concerns answered….

I have been burnt by a coach before what makes you different?2023-02-15T06:50:49+00:00

Firstly,  I am a consultant not a coach, which means that I work very differently. I have built my own sucessful businesses from the ground up and have over 15 years experience in building,  improving and growing small businesses. I have also been burnt a few times over the years myself so I can completely understand why that would be an area of concern.

All I can say is that you need to ensure that anyone you bring into your business has got be someone you can work with, they should have the relevant business experience and be able to back up their advice with a proven track record of owning and running a successful business.  Be sure to take some time and research their background thoroughly before deciding to work with them.

How much does it cost?2023-02-15T06:49:54+00:00

Now that completely depends on where you need help. Firstly and foremost, we need to know if we can work togather so I offer a free initial discovery where you can get to know a bit more about me and how I work. We can talk about your concerns, and I can advise you if I can help. I’ll be honest with you if your problems don’t fit with my area of expertise, I will tell you. We can then choose which path to take to ensure that it is going to suit your needs.

Can you guarantee me that my business will become more profitable?2023-02-15T06:49:18+00:00

In short, no, I cant guarantee anything and neither can anyone else.  We have all seen the media posts about “how Sally made 6 figures in 6 weeks” but ultimatley, as a consultant, I can advise and show you how to make the changes, but I can’t force you to make them, I am there to work with you and to help you but the success is based on you taking the neccessary action required.

Is your experience relatable to my business? 2023-02-15T06:51:25+00:00

If you are a restaurant owner you don’t just have to work with other restaurant owners. Whilst there are obvious benefits to working with the those who have first-hand knowledge of your exact industry, there are also many transferable experiences that would be beneficial to your business.  The fundamental elements of business are the same for everyone, what is different is the owner and thier vision. So in short Yes, if you are a service led business owner then my business experience is not only relateable its vital beucase in most cases i have been there before so I can help you navigate it quickly and then move forward.

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Here are some of my achievements along the way…

  • I am a published author, writing my first book, in 2021
  • I was appointed to the Board of Barnsley & Rotherham Chamber of Commerce as a Non Exec Director in 2021.
  • In 2022 I was appointed Vice-President of the Chamber.
  • I am the owner of multiple award-winning businesses.
  • I am a consultant, mentor, speaker, and I run workshops for SME’s.

Real-life results

Why iekos?

It stands for Improving Efficiency using Key Operational Systems… but it’s also a derivative of my two children’s’ names.

It embodies what I achieve as a business consultant – improvements, changes, and growth.

And, it’s a little different and people remember it!

“I’ve reached out to Hayley a couple of times to ask specific questions around structure and payments for the Family Constellation workshops I run. She’s been generous to fit me in and gave very human and helpful business advice. She got me unstuck and helped with the numbers I now feel comfortable asking for.
I’ve had 3 workshops now where I used her outline and included lunch – and I appreciated the clarity and ease around all of this.
Thanks Hayley- I’ll be back when I need guidance and a good sounding board. “

Lucy Ascham

“We used Hayley recently to help us develop our procedures manual – it gave us a real focus and the work we did has really benefitted all of our team. I’d recommend a session with Hayley to any business wanting to have an outside eye cast over their business and practices – and ongoing coaching too. Thanks Hayley”

Nigel Short

“I had surgery session with Hayley on zoom and it was excellent. I had a lot of decisions to make and things I needed to address in my business and she was able to help me identify the things that needed attention first and turn those into a workable plan of action. The session was relaxed and really enjoyable whilst being very proactive and I feel like I can see the wood for the trees again! I’m excited about getting these quick wins into practice!”

Nicky Thomas

“I worked with Hayley at a time when I had almost fallen out of love with my business. She helped me realise why I was in business, my purpose, my skills and my passion. Since then the business has literally boomed. In 2021 I worked with more clients, generated more turnover than I had imagined possible and created amazing success for my clients in awards and fundraising! Thank you Hayley for your input, advice and support..”

Lucinda White

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