iekos stands for Improving Efficiency using Key Operational Systems. It was born from a passion to help business owners improve, change and grow. It is also derivative of Hayley’s children’s names.
Hayley’s aim is to help and support service led business owners who are struggling to take the next step in their business or in some cases don’t know what the next step is. She can provide clarity, focus and direction and really help you to make the progress that you need want and deserve in your business.
Hayley has been in business for over 13 years. Starting out in the cleaning industry, Hayley set up her first business at the age of 18. Today she owns multiple companies and employs over 150 people across the Sheffield City Region. As an experienced and successful business owner, Hayley is well placed to work with you and your team. Her background is in service led organisations and she has built extensive improvement systems and processes within multiple companies. Working to improve customer service, staff retention, internal operational procedures and ensure your business is running efficiently, effectively and profitably.
With over 13 years experience she has seen similar challenges and faced the same pains that you have. This means guiding you through this time in your business comes from first hand knowledge and understanding.
What is your WHY? In order to move forward you need to know this. You need to go back to basics and reignite the fire within you and your business. You need to be passionate about your business and enjoy your journey.
You cannot move forward in your business if you don't know where you are right now. Understanding the true position of your business is a vital exercise to prepare and guide you on the changes needed to make progress.
The most important element of business improvement is strategy. It defines your vision, helps keep you focused on the tasks to need to complete and provides you with a map of how you are going to get there!
Proven Business Success
“There are a lot of consultants out there who will offer a one-size-fits-all package but in my opinion it’s not in the best interests of the client. I’m more about working one-on-one with the client to get the best for their money, business and what they want to get out of it. Everyone’s idea of success is different which is why everything I do is tailored specifically to the person and business I’m working with.” Read more